Frequently Asked Questions

Important concepts

SPAM ("Report" option)

Have you noticed that when someone sends you a Whatsapp message for the first time, the option to “Report” appears? If many people click there, Whatsapp can unsubscribe your number.

Official WhatsApp Partner

An official partner has an agreement with Whatsapp and an intermediary. In this model you must pay Whatsapp and the intermediary separately. In this way, Whatsapp authorizes the partner to offer the service.

About ApiChat

ApiChat is not an Official WhatsApp Partner. What does it mean?

How does Apichat do it? They open an instance of Whatsapp web and from there they read and send the messages (We have a hard worker who is on call 24/7 ;) ).

Even with the official API, you can still be banned for violating WhatsApp’s policy. But if you combine all the safety tools offered by ApiChat with an intelligent use of the service, your phone number will be absolutely safe.

How many messages a day can I send?

ApiChat allows you to send up to 6,000+ messages per day.
You can write us to increase your Plan.

Can I make mass mailings via the ApiChat?

We encourage our customers not to send unwanted messages and not to make bulk marketing messages. Otherwise your account can be blocked by the WhatsApp anti-spam system!
The ApiChat allows you to send up to 6,000+ messages per day. BUT! If recipients do not want to receive such messages, they will click the "Spam" button in WhatsApp. Your WhatsApp account will be blocked.

If you want to send mass messages, we recommend sending at irregular intervals of at least 20 seconds and that the text has variations (You can start the message with the name of the contact?).

You can send to new contacts without any problem, but make sure that the recipient is a contact who expects to hear from you so that he/she does not report you as SPAM.

Will ApiChat be updated when I update WhatsApp?

Yes, it will be updated. Usually there are 3 - 4 updates per year, and typically they do not affect the work of ApiChat.
In the event that they may affect in the future, the expected timeframe to update the API is 1 business day.

The most stable, safe and fast API for WhatsApp